What the desk will and will not put in writing
Will request
A current datasheet, selectable voltages such as 250 V, 500 V, and 1000 V, the resistance window, measurement accuracy at a named point, IEC 61010-1 category, lead list, and calibration traceability tied to serial numbers. Short-circuit current of the test source, often discussed near 1 mA under IEC 61557-2, is one of those requests.
Will separate
Meter, leads, case, certificate, freight, duties, and any logging license. A polarization index that needs a 10 minute and a 1 minute reading is a function line. Dielectric absorption at 60 seconds and 30 seconds is another. Continuity is not treated as insulation resistance.
Will not claim
Factory ownership, authorized distribution, a delivered savings figure, or compatibility with your cabinet. VSWR, return loss, wavelength, and optical budget are outside this instrument family. Impedance and frequency range stay on a multimeter brief if that is a different buy. Ingress protection is quoted only when a datasheet prints it, for example IP40 or IP54.
How a pass through the desk usually runs
You submit the form. The desk checks that voltage, quantity, destination, and timing are present or marked unknown. Factories are asked to answer on that basis and to name deviations. You compare evidence. Incoming inspection, if you run one, stays your procedure: a known resistor check at 500 V is an example method, not a service this website performs on your bench.
A buyer may lean high-end, mid-range, budget, or undecided. That leaning is stored as preference text. It is not a score. An optional budget needs an amount or range, a currency, and a per-unit or whole-order basis. You can send that note before any factory number exists.
Scenario: missing voltage on an otherwise complete note
Background: a facilities buyer had quantity, a Texas destination, and a two-week request, but wrote only the words insulation tester. Process: the desk marked test voltage, safety category, and lead set as open questions and asked two factories to price 500 V and 1000 V as alternate lines with CAT III 600 V called out. Result: the buyer received two configurations instead of one unlabeled handheld price, and chose the 1000 V line after the site procedure was checked.